Emergency service · Trade fair venues

YOUR STAND, READY BEFORE THE DOORS OPEN

8:00 am on the first day of the fair. Doors open in two hours and something isn't ready. At that moment only one thing matters: fixing it fast and well. We handle last-minute issues at IFEMA Madrid and other venues, whether or not we built the stand ourselves.

Issue on your stand right now? Call or write with hall and stand number. We'll mobilise the nearest team.

What the service covers

01

Structure

Loose panels, uneven structure, or elements that didn't fit as in the original design.

02

Electrical & audiovisual

Lights that won't turn on, screens that won't load, poorly connected or insufficient power boards.

03

Graphics & finishes

Peeling vinyl, poorly fitted tension graphics, or lifted carpet in walkway areas.

04

Overdue dismantling

Express removal when material hasn't left within the venue's time window.

How it works

  1. You call or message us on WhatsApp Tell us the hall, stand number and a brief description of the problem. That's all we need to mobilise the team.
  2. We confirm team and arrival Since we work regularly inside the venue, we're not starting from scratch: we give you a real estimated arrival time.
  3. On-site resolution Repair or adjustment directly at the stand, without dismantling what's already working correctly.

Who this service is for

Frequently asked questions

Do you handle stands you didn't build yourselves?

Yes. A good part of the emergency calls we handle are for stands built by another contractor or by the exhibitor themselves. The original build doesn't need to be ours.

Is there a surcharge for an emergency service?

Yes, the emergency service carries a surcharge over the standard assembly price, which we confirm by phone or WhatsApp before heading over.

How quickly do you arrive at the venue?

Since we work regularly inside the main trade fair venues, response time is usually under two hours during active fair days, depending on the venue and team availability.

What do you need to attend to my stand?

Hall, stand number and a brief description of the problem. If the venue requires specific accreditation for the call-out, we'll let you know when confirming the team.

Need emergency assembly?

WRITE TO US AND WE'RE ON OUR WAY

Hall, stand number and what happened. We confirm team and estimated arrival time right away.

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